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Synckony Intelligence

A prediction engine your email platform doesn't have.

Native email-platform predictions are limited, profile-level, and locked to one vendor. If you're not on Klaviyo — or you've outgrown what Klaviyo's guesses can do — you have nothing. Synckony gives every store product-level reorder intelligence, wherever your email lives.

Product-level reorder intelligence

The engine learns each product's real repurchase interval from your order history and fires a predictive event per customer at the right moment. Events land in whatever you use — Klaviyo, SmartrMail, Omnisend, Mailchimp, Nitrosend — or any webhook endpoint.

ReorderCross-sellFirst orderNew productPrice dropWin-back / churnReview requestVoucher reminder

Reorder · Coffee Beans 1kg

every ~28 days · due in 3 days · confidence 0.91

Cross-sell · Grinder

62% of beans buyers add this within 21 days

Win-back · lapsed

2.1× past their cadence — schedule a nudge

How it works

1

Connect your store

Point Synckony at your store. No re-platforming, no code.

2

The engine reads your history

It learns each product's real repurchase interval from your order history — per product, not per profile.

3

Predictive events fire your flows

A predictive event lands in your email platform at the right moment, for the right customer.

Why it's different

Platform-agnostic

Klaviyo, SmartrMail, Omnisend, Mailchimp, Nitrosend — or any webhook endpoint. Not locked to one vendor.

Product-level, not profile-level

The cadence is learned per product, so a monthly greens order and a yearly filter change are timed differently.

Works from day one

It runs on the order history you already have. No warm-up period, no waiting for data to accrue.

Bigger than email

Events are usable beyond email — loyalty, SMS, anything that can receive a webhook.

Founding-merchant pricing

Start a pilot

Early merchants get founding pricing and a direct line to the founder while the engine proves itself on your store.

Pilot price TBC

Give your email platform a memory.

Book a call and we'll show you the first predictions Synckony would fire on your store.